DachVox
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DACHVOXAI VOICEDE24/7GDPR

Your phone, always answered.

An AI voice assistant answers every call in German, around the clock. The AI handles the routine; for complex matters, a real person takes over.

Request a consultationHow it works

Free initial consultation. No price list, an offer based on your needs.

KI-Voice
24/7
reachable, every day of the year
DE
German-speaking, AI and human
EU
servers and data in the EU
GDPR
data protection from day one

PROBLEMTELEPHONY

Every missed call is a lost customer.

Being reachable sounds simple. In practice it fails on time, staff and peak hours.

Calls get lost

No one free, lunch break, after hours. Whoever cannot get through calls your competitor.

After hours, you are closed

Many enquiries come in evenings and weekends. That is exactly when the phone rings out.

Hold queues drive people away

Long waits and recorded messages frustrate. Callers hang up before anyone answers.

Your team is at capacity

Routine questions tie up your staff. Too little time is left for what matters.

PROCESSAI FIRST

The AI answers. A human takes over when it counts.

A call comes in and is answered in German straight away. The AI handles the routine. When it gets complex or sensitive, it hands over to German-speaking staff.

  1. 01

    Answered instantly

    The AI voice assistant picks up with no ringing and no hold queue, in natural German.

  2. 02

    Routine handled

    Common questions, opening hours, appointments, messages and call routing are handled reliably by the AI.

  3. 03

    A human when needed

    Complex, sensitive or unhappy callers are handed to real, German-speaking staff.

See how it works in detail
Calm, modern company reception area with a telephone, soft daylight

SERVICESAI AND HUMAN

Four ways to take the load off your phone line.

From the round-the-clock AI assistant to a purely human service. You choose what fits your business.

A modern smartphone on a clean desk, blue glow, a voice waveform on the screen
AI-led

AI phone assistant

An AI voice assistant answers every call in German, around the clock. No ringing out, no hold queue, no missed lead.

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A tidy desk with a planner and a smartphone calendar, warm daylight
AI-led

Routine requests and appointment booking

Common questions, opening hours, appointment booking, messages and routing. The routine is off your desk before it piles up.

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A professional headset on a warm wooden desk beside a notepad and coffee
AI plus human

Human escalation

Complex, sensitive or unhappy callers are handled by German-speaking staff. The safety net that makes the AI trustworthy.

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A calm, modern customer-service desk with a headset and a laptop
Humans only

Human customer service

For businesses that prefer people over AI: German-speaking staff handle the line directly, with no AI in front and the same data protection.

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TRUSTHONEST

New, focused and honest. Trust is built on substance, not on claims.

DachVox is a young, specialised brand by DachDev. We do not pretend to be a large corporation. Instead of invented logos and reviews, we rely on what truly matters.

GDPR and the EU AI Act

Data protection and AI transparency are built in, not stuck on afterwards. Callers are informed about the AI.

Data in the EU

Processing and storage in the EU. As a processor under Art. 28 GDPR, we work on a contract basis.

German-speaking escalation

When a human takes over, it is a German-speaking human. Today a close-knit team that grows with us.

Part of the DachDev group

Sister brand of DachDev: websites and AI assistants there, the phone and customer service here.

Modern EU data centre with tidy rows, cool blue light

SECURITYGDPR

Data protection that becomes a selling point.

For a telephone service provider, data protection is not fine print but the foundation. We are open about how calls and data are handled.

  • Clear information and consent for call recording.
  • AI disclosure under the EU AI Act: callers know an AI is speaking.
  • Processing under Art. 28 GDPR, governed by contract.
  • Hosting and data in the EU, with clearly defined access.
Security and data protection

FAQDECISION-MAKERS

Frequently asked questions

What decision-makers ask most often before getting started.

Does the AI completely replace my staff?
No. The AI answers every call and handles the routine. As soon as it gets complex, sensitive or unhappy, a German-speaking human takes over. AI first, humans when it counts.
Can people tell an AI is speaking?
Yes, and we say so. Under the EU AI Act, callers are informed that an AI is speaking. The voice sounds natural and calm, in German.
What about data protection?
Processing and storage in the EU, call recording only with information and consent, and we work as a processor on a contract under Art. 28 GDPR. The details are on the Security page.
What does it cost?
It depends on your call volume, hours and complexity. That is why there is no price list, but an offer based on your needs. In a short conversation we find the right solution.
Can I have humans only, without AI?
Yes. If you prefer people over AI, you get German-speaking staff who handle the line directly, with the same data protection and the same care.
Aren't you too new for this?
We are young and focused, and we say so openly. DachVox is a brand by DachDev. You test us with a small, manageable pilot, not a year-long contract into the unknown.

DACHVOXCONSULTGDPRDE

Let's talk about your phone line.

No risk, no flat rate. We look at your calls, hours and processes and make you a fitting offer.

Request a consultationHow it works